Field Service Engineer - Chemical Analysis Equipment

At GERSTEL, Inc.
, we are dedicated to providing innovative automation solutions for chemical analysis through our sample preparation and introduction systems.
Our mission is to empower our customers, employees, and partners to achieve fulfilling and successful careers.
Join our people-focused company that values teamwork, success, and a vibrant culture that embraces challenges and excellence.
Job Description: We are currently seeking a Field Service Engineer to join our Service Department in our Linthicum, MD area office.
As a Field Service Engineer, you will be responsible for installing and providing support for our cutting-edge chemical analysis equipment in the Mid-Atlantic region, as well as across the Northeast region of the US and Canada.
GERSTEL offers comprehensive product training to ensure your success in this role.
Responsibilities: Perform on-site installation, repair, preventative maintenance, and qualification of GC-MS, LC-MS instrumentation Diagnose issues and recommend appropriate corrective actions Demonstrate mechanical aptitude and proactive problem-solving skills Collaborate with customers, offering exceptional support and fostering customer satisfaction Adapt and navigate diverse situations with resourcefulness and adaptability Uphold a strong familiarity with Analytical Chemistry techniques Qualifications: Preferably 2-5 years of hands-on experience as a Service Engineer, especially involving analytical instrumentation Gas or Liquid Chromatography experience required Mass Spectrometry experience preferred Passion for helping customers and delivering exceptional customer support Proficiency in Analytical Chemistry principles Positive attitude, integrity, and a people-focused approach Mechanical aptitude and proactive mindset Ability and willingness to travel extensively (up to 75%) and stay overnight US Citizenship required Core Behaviors: We value individuals who embody GERSTEL's Core Behaviors: Demonstrates Integrity Positive, Friendly, and Engaging People Focused Desire to learn and teach Dependable Work Environment: Hybrid position working from Linthicum, MD office with remote travel to customer sites Overnight travel will be required Benefits: GERSTEL, Inc.
provides an inclusive work environment and a generous benefits package for all full-time employees.
For more details about our benefits, please inquire.
If you are enthusiastic about working in a dynamic and people-centric environment, where you can utilize your technical expertise to contribute to innovative chemical analysis solutions, apply today! We are excited to hear from you.
GERSTEL, Inc.
is an Equal Employment Opportunity and Affirmative Action employer.
We value diversity at all levels.
All individuals, regardless of personal characteristics, are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.