Service Technician

POSITION OVERVIEW The Service Technician will provide superb technical service for our client base.
Service Technician’s travel to our clients’ place of business to perform routine or emergency equipment and machine repairs for High-Speed Doors, Roll-up and Sliding Fire Doors, Overhead Coiling and Sliding Dock Levelers & Platforms, all types of Dock Seals, Shelters and related equipment, Entrance Doors, Frames and Hardware.
A primary requirement would be a strong background with basic hand, power, and diagnostic tools, and you should be physically fit to lift heavy equipment.
ESSENTIAL DUTIES Performing preventive maintenance and repair services of all types on commercial doors Troubleshooting and diagnosing problems onsite Assist with completion of project tickets with field notes and completion photos Update and correct details of work performed, parts used, and services needed Analyze and respond professionally to customers concerns and annotate them in our internal system Organize tools and parts at job site and on trucks Disassemble or remove parts and equipment for maintenance or repair Install hardware or other interior fixtures Run wiring to connect equipment Lubricate equipment to allow proper functioning Test mechanical equipment to ensure its functioning properly and adjust equipment to ensure optimal performance Observe and adhere to all safety policies and identify and report unsafe work practices or conditions PHYSICAL REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Must be able to walk and stand on level and/or inclined surfaces for certain periods throughout the day Must be able to climb stairs, ramps, ladders, and work stands Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee and reach above/below shoulders May be required to lift up to 50 pounds and carry for short distances Has the ability to work in cold and hot weather May need to travel to remote locations or work out of town RELEVANT JOB COMPETENCIES The ideal candidate should possess the following attributes: Strong problem solver and analytical thinker Excellent communication and interpersonal skills Ability to work well under pressure and meet tight deadlines Great time management skills The ability to maintain a professional demeanor Strong computer literacy with capability in email, MS Office and related communication tools Ability to prioritize given tasks and work efficiently towards completing them MINIMUM REQUIREMENTS Valid Driver’s License High School Diploma/GED Allmark Door maintains a drug-free workplace and perform post offer, pre-employment substance abuse testing and participate in a random drug testing pool.
Additional Training/Certification may be required.
ALLMARK DOOR is an Equal Opportunity/Affirmative Action Employer.
We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability, or veteran status, among other factors.