The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.
Do you have a background in with customer service? Do you have some knowledge of tools? Do you enjoy being involved in several aspects of a Company? Are you looking for an opportunity that opens doors to learning new areas and growth within a Company?
If so, we are looking for you to join our exceptional team as a Front Counter Associate in our Jessup, MD location.
Bi-lingual in Spanish is preferred
Hours are Monday through Friday 8am to 4:30pm.
No weekends!
WHAT YOU’LL BE DOING
• Handling paperwork for outbound drivers and customer delivery scheduling
• Assist with merchandising and maximize our store’s potential by ensuring products are placed exceptionally well
• Look at our processes with an eye to recommend ways to streamline and create efficiency
• Be the face of our company by greeting and welcoming customers in a friendly and professional manner upon store arrival, and provide assistance via phone and email inquiries.
Your approach is to go above and beyond every time!
YOU MAY BE A GOOD FIT IF YOU
• You have a high school diploma or GED.
• You have a least one year of experience in customer service/front counter/inside sales experience.
• Communicate Effectively - You connect with others effectively and clearly (both in person and over the phone) with strong and friendly communication skills.
• Have a Growth Mindset – You’re willing to put in the work to become knowledgeable about our products to be able to confidently answer customer questions and anticipate their needs
• Take Initiative – You are a self-driven team player with a can-do attitude, comfortable with sales, and ready to step up and help others without being asked
• Build Relationships Easily – You are ready to WOW our customers and deliver the best experience possible!
• Love Tech – You’re tech savvy with helping our customers via phone and email, along learning to navigate our product system easily
• Focus on the Details – You’re organized, highly efficient and know how to develop specific goals and prioritize with minimal supervision
WHY YOU’LL LOVE IT HERE
• Daytime shift with great hours!
• Our collaborative culture
• Opportunities for career growth!
• Competitive benefits package, including Health, Dental and Vision
• Opportunity to enroll in our 401k program with company match
• Paid time off
SouthernCarlson, Inc.
is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.