System Administrator - Level 1 - 2 or 3 (Dept 03) 403

\*\*\* Only candidates with *current TS/SCI clearance *will be considered \*\*\* \*\* We are unable to sponsor a clearance at this time \*\*\* \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ *JOB DESCRIPTION:* * Perform System Administration to troubleshoot and maintain a stand-alone research and development laboratory * Laboratory comprises the network infrastructure, servers (both physical and virtual), and workstations needed to support mission requirements * Operating systems in use include several flavors of Linux, Windows, and OS X * Hardware includes: Dell servers, switches, network attached storage arrays, and tape drives; Symantec backup appliance; Cisco switches; Apple workstations; and custom built workstations *REQUIRED SKILLS:* * Experience in supporting and troubleshooting issues in a lab network to include user accounts, installation of cabling and equipment, initial troubleshooting, etc.
* Experience performing data transfers procedures * Skilled at documenting processes and procedures as well as document editing * Experience in either Windows or Linux * Familiarity with ticketing processes * Level 1 IAT certification (example: Security+ CE, A+ CE, CCNA-Security, CND, Network+ CE, SSCP, CISSP, etc.
) *PREFERRED SKILLS:* * Experience with Citrix and VMware virtualization platforms * Experience installing and configuring virtual servers and clients \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ *LEVEL 1* *DESCRIPTION & REQUIREMENTS:* * Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems * Manage IT system infrastructure and any processes related to these systems * Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
* Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems * Provide support for the escalation and communication of status to agency management and internal customers * Provide support for the dispatch system and hardware problems and remains involved in the resolution process * Configure and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance * Perform System Administration duties on multiple platforms, both in lab environments and on operational systems to develop, build, install, configure, and maintain a stand-alone research and development laboratory and operational survey equipment.
These systems comprise the network infrastructure, servers (both physical and virtual), and workstations needed to support mission requirements * Operating systems in use include several flavors of Linux and Windows * Hardware includes: Dell, HP and COLFAX servers, switches, network attached storage arrays; Symantec backup appliance; Cisco switches; FPGA’s, telecommunications equipment and custom built workstations *QUALIFICATIONS:* * Five (5) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required * Bachelor’s degree in a technical discipline from an accredited college or university is required * Five (5) years of additional system administration experience may be substituted for a bachelor’s degree \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ *LEVEL 2* *DESCRIPTION AND REQUIREMENTS:* * Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
* Manage IT system infrastructure and any processes related to these systems * Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc * Provide Tier 1 (Help Desk) and Tier 2(Escalation) problem identification, diagnosis and resolution of problems * Provide support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process * Configure and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance * Provide support for implementation, troubleshooting and maintenance of IT systems * Manage the daily activities of configuration and operation of IT systems * Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems * Provide assistance to users in accessing and using IT systems * Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
* Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems * Provide support for the escalation and communication of status to agency management and internal customers * Optimize system operations and resource utilization, and performs system capacity analysis and planning * Provide support for the dispatch system and hardware problems and remains involved in the resolution process * Provide in-depth experience in trouble-shooting IT systems * Configure and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance * Provide detailed analysis and feedback to agency management and internal customers for escalated tickets *QUALIFICATIONS:* * Ten (10) years experience in programs and contracts of similar scope, type, and complexity is required * Bachelors degree in a technical discipline from an accredited college or university is required * Five (5) years of additional system administration experience may be substituted for a bachelors degree \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ *LEVEL 3* *DESCRIPTION AND REQUIREMENTS:* * Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems * Manage IT system infrastructure and any processes related to these systems * Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
* Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems * Provide support for the escalation and communication of status to agency management and internal customers * Provide support for the dispatch system and hardware problems and remains involved in the resolution process * Configure and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance * Provide support for implementation, troubleshooting and maintenance of IT systems * Manage the daily activities of configuration and operation of IT systems * Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems * Provide assistance to users in accessing and using IT systems * Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
* Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems * Provide support for the escalation and communication of status to agency management and internal customers * Optimize system operations and resource utilization, and performs system capacity analysis and planning * Provide support for the dispatch system and hardware problems and remains involved in the resolution process * Provide in-depth experience in trouble-shooting IT systems * Configure and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance * Provide detailed analysis and feedback to agency management and internal customers for escalated tickets * Support the design of systems, mission architecture and associated hardware * Direct and possess a working knowledge and understand of system administration interdependencies as part of the Service Oriented Architecture (SOA) * Analyze and resolve complex problems associated with server hardware, applications and software integration *QUALIFICATIONS:* * Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required * Bachelors degree in a technical discipline from an accredited college or university is required * Five (5) years of additional system administration experience may be substituted for a bachelors degree *\*\* You must have TS/SCI Clearance for this position \*\** *BENEFITS:* * Competitive salary * Employer-paid health care 100% (CareFirst – Medical, Dental, and Vision) * 401k Safe Harbor Plan – 6% match – Immediately vested * 25 days personal time off * 11 Federal Holidays * Up to 3 Employer Paid Code Red Days (due to weather, shutdown, etc.
) * $5,000 per year for Training/Personal Development * Employer-paid Short-Term Disability/Long Term Disability/Life Insurance/AD&D *We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
* Job Type: Full-time Schedule: * 8 hour shift * Monday to Friday License/Certification: * TS/SCI clearance with polygraph? (Required) * security+ certification (Required) Security clearance: * Top Secret (Required) Work Location: In person