Systems Administrator - Level 3

About us: Mission Driven, Employee Focused At CTI, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers.
We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.
If you’re a technical changemaker with a passion for Cyber Operations, Cloud and Data Analytics, or Engineering, we’re looking for you! Love what you do AND where you work - alongside a supportive, innovative team of like-minded individuals.
After all, we know that your best work happens when you live your best life, and we do everything we can to make that possible.
Are you ready for your best career move? Intel Agency polygraph is strongly preferred.
Due to Federal contract requirements, US citizenship and a TS/SCI security clearance is required for this position.
The day-to-day: As a Systems Administrator you will provide systems administration support through installation, config, and maintenance of a ServiceNow based solution.
Basic Qualifications: TS/SCI w/ poly Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
IAT II (CCNA-Security; CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP) Responsibilities: Provide support for implementation, troubleshooting and maintenance of IT systems.
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
Manage the daily activities of configuration and operation of IT systems.
Provide assistance to users in accessing and using IT systems.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers.
Optimize system operations and resource utilization, and perform system capacity analysis and planning.
Provide in-depth experience in trouble-shooting IT systems.
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Support the design of systems, mission architecture and associated hardware.
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA).
Analyze and resolve complex problems associated with server hardware, applications and software integration The benefits package: • Affordable healthcare options with 80% employer paid premium PLUS a company-funded HSA • Dental insurance with 100% employer paid premium • Vision with 80% employer paid premium • Employer paid Life insurance 100% • Employer paid Short-term and Long-term disability 100% • Annual training, continued education, and professional memberships reimbursement • Unlimited access to Red Hat Enterprise Linux, AWS, and NetApp training and accreditation • Annual reimbursement for technology i.
e.
phones, computers, printers, etc.
• 401(k) with company match up to 5% with 100% immediate vesting (after 90 days of employment) The environment and perks: • Professional development investment and paid time off for training • Contract and work locations in Maryland, Virginia, Colorado, Texas, California, Florida and Hawaii.
• Team building events throughout the year such as Destination Family Events, Holiday Party, Monthly Get-Togethers • Leadership Team engagement and mentorship • Performance Recognition • Unlimited complimentary branded apparel Don't see a job opening that's the perfect fit? Apply to our General Position to join our talent pool for consideration for future or potentially unlisted opportunities.
Know someone else who may be a good fit? Refer them through the CTI External Referral Program and you could receive a one-time referral bonus of up to $10,000! Email cti-staffing@cti-md.
com for more information.
Constellation Technologies is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.
Job applicants can submit questions about CTI’s equal employment opportunity policy to cti-hr@cti-md.
com.