Sr. System Administrator

Eagle Integrated Services, LLC is seeking a Senior System Administrator to support the Software Engineering Center (SEC) Technical Services (Tech Services) Directorate Infrastructure Services Division (ISD) Support contract.
• Performs administration, maintenance and support tasks necessary to ensure effective and efficient information technology (IT) system performance and security • Installs, configures, troubleshoots, and maintains server and systems configurations (hardware and software) to ensure their confidentiality, integrity, and availability • Administers server-based systems, security devices, distributed applications, network storage, messaging, and performs systems monitoring • Consults on network, application, and customer service issues to support computer systems’ security and sustainability • Maintains a systems cyber security posture to include scanning and remediation of cyber vulnerabilities • Performs risk analysis to identify threats, vulnerabilities and likelihood and impact of exploitation • Performs user support and problem resolution.
• Understands, follows and promotes the values and principles in the Agile Manifesto • Understands, follows and promotes continuous cyber security risk management Qualifications • Able to lead a team by identifying the work required and appropriately delegating tasks to team members.
• Able to oversee work performed by others and ensure quality by identifying and correcting errors.
• A Bachelor’s Degree, in Computer Science, Mathematics, or other Engineering or Technical discipline + 5 years of relevant experience all within the last 5 years.
• Five (5) additional years of applicable experience with appropriate certifications/relevant experience may be substituted for the degree.
(Total 10 yrs experience) • Secret Clearance • Holds and maintains IAT Level II Commercial Baseline and Commercial Computing Environment Certifications as per DoD 8570.
1M relevant to system administration duties • Holds and maintains all DoD 8570.
1M certifications required to obtain elevated access permissions.
Tasks • Break/Fix support for the SE2 Infrastructure • Support SE2 CSfC solution • Continuous improvement and automation of Domain Services • Collaboration within a cross-functional team for task execution • Automate software updates and provide support of OS/applications upgrades, ensuring that any manual repetitive tasks, such as application installation or upgrades, can be streamlined through the use of scripts, such as PowerShell or Ansible.
• All scripts will be maintained in a SE2 repository.
• Definition of technical requirements based on existing capabilities.
• Participate in the continuous improvement of the customer-facing portal by offering recommendations, enriching content, introducing new content, and suggesting improvements to business process.
Documentation of processes or how-tos for future reference and service desk support • Conduct an analysis and define future equipment needs, exploring the viability of an engineered solution where applicable.
• Reporting and monitoring the health and performance of servers.
• Provide assistance for on-premises lab activities, encompassing hardware upgrade and • maintenance support.
• Provide management, monitoring, and resolution of infrastructure project tickets with automation focus • Support systems sustained in the SE2 environment(s) (hybrid cloud, on-prem) This is to include but not limited to: • RBAC • Resource analysts • Maintenance • Operating system upgrades • Application upgrades • Provision or deprovision • Application or security compliance • Assist in the migration of both pre-existing or new systems.
• Technical work necessary to sustain existing SE2 Environment using automated technologies such as JIRA, Confluence, GitLab, Bitbucket, Nexus, Jenkins, Selenium, • Fortify, SonarQube, CodeDX, MS Azure, Azure DevOps, Linux, Windows Server, Ansible, • Terraform, Active Directory, and Amazon Web Services • Continuous technical support for addressing problems with connections/migrations.
• Documentation of customer needs as functional and technical requirements.
• Definition of technical requirements based on user stories or functional requirements.
• Creation and maintenance of customer artifacts supporting lab agreements, • interconnects, and maintenance support.
• Development and provision of reports directed by USG related to the work performed on this Task Order Technologies include but not limited to: • Webservices (IIS Apache, Apache Tomcat) • Microsoft Windows Server Operating Systems (2019, 2022) • Microsoft Windows 11 • Citrix Netscaler • Virtual Desktop Infrastructure (VDI) • Trellix • Directory of Services: Active Directory, DNS, Site and Services • Linux: RHEL, CentOS, Ubuntu • Database but not limited to: SQL, Postgres, MongoDB • VMWare • Git • SEIM: Graylog • Real-time monitor not limited to: Zabbix • Data Backup but not limited to: Veeam, Exagrid • Storage but not limited to: Netapp, 3PAR, Nimble • Single Sign On but not limited to: ADFS • Certificate Authority • Cloud Architecture (AWS & Azure) • Cloud Engineering (Azure) • Azure DevOps Server / Azure DevOps • Terminal Servers • SE2 Technologies • GOTs/COTs products Document, review, and maintain infrastructure documentation to include but not limited to: • Hardware Warranty Contracts • Software Licenses/Contracts • Physical Server Lists • Virtual server lists • Floor Drawings • Rack diagrams • Cable diagrams • Power diagram • Access Control list • Servers/switch Passwords • How to documentation Lab support include but not limited to: • Open and Close Lab • Emergency events • IDS Testing • Provide support to RDIT Lab • Development and provision of reports directed by USG regarding the work performed on this Task Order