Innovate to solve the world's most important challenges
The main function of this position is to respond and resolve service calls providing technical support and troubleshooting to Honeywell customers.
Additional responsibilities related to the technical delivery of small service jobs, time and material work, and preventive maintenance may be assigned as well.
These customers will have various products installed that fall into the – HVAC, automation controls, life safety, fire, and security systems category as well as their associated computer systems.
The goal is to ensure system up-time and efficiency.
Job Duties
• Verify system functional performance to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule
• Can program 1 system independently
• Ability to troubleshoot and fix common issues independently
• Basic EBI knowledge
• Complete required documentation for work performed or other contractual obligations
• Proper use of safety personal protection equipment
• Security and other clearances as required by customer Basic Qualifications
• Some field installation/service experience
• Completed preventative maintenance on systems internally or externally
• Ability to work independently 75% of the time
• High School Diploma or equivalent
• Ability to travel throughout the service area, with occasional overnight stays
• Valid Driver’s License and driving record acceptable to Honeywell
Preferred Qualifications
· 2+ years related Fire Alarm System experience including preventative maintenance, troubleshooting and delivery of small jobs.
· NICET 1 or 2 certified, or able to qualify, test, and be certified within one year of the hire date.
· Knowledge of Microsoft Windows Operating Systems and Microsoft Office Suite.
· Knowledge of Honeywell Fire and/ or Security Systems, or third party software and programming tools is a plus
Additional Information
JOB ID: HRD218100
Category: Customer Experience
Location: 6935-6937 Golden Ring Rd,Baltimore,Maryland,21237,United States
Nonexempt
Honeywell is an equal opportunity employer.
Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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