Medical Training Program Administrator

We are seeking a Medical Training Program Administrator (MPTA) who will provide support for assigned educational activities: courses, clerkships, horizontal strands (collectively “courses”) in the four-year curriculum leading to the M.
D.
degree (Undergraduate Medical Education, or UME).
The assigned courses may change over time; currently the focus is on the first year of the UME curriculum.
Support includes scheduling, managing the curriculum database in the curriculum management software (currently OASIS), and managing course materials in the Learning Management System (currently Canvas).
This position is part of the Johns Hopkins University School of Medicine (JHUSOM) Office of Medical Student Curriculum (OMSC), reports to the Senior Medical Training Program Administrator, and operates as a part of a team that supports and manages the overall UME curriculum.
The position interacts with a wide variety of JHUSOM physician and basic science faculty, senior academic and administrative executives, staff, and students.
They work closely numerous stakeholders, including but not limited to the Assistant Dean for UME, the Office of Online Education, the Office of Assessment and Evaluation, the Office of Information Technology (OIT), the Registrar’s Office, the Office of Medical Student Affairs, course and clerkship directors, course and clerkship coordinators, students, and faculty.
The environment is fast-paced and collaborative.
The Medical Training Program Administrator ensures that all aspects of an assigned course operate in a smooth, timely, and professional manner.
This position will perform duties of a sensitive and confidential nature, including, in some cases, student counseling.
Specific Duties & Responsibilities Specific duties and responsibilities include, but are not limited to, the following.
Manage daily operations of assigned courses, to include organizing and prioritizing necessary tasks, initiating changes, and resolving issues as they arise.
Serve as backup support for other courses.
Model professional behavior and communication.
Support a diverse and inclusive environment for students, faculty, and staff.
Serve as the first point of contact for medical students in the MTPA’s assigned courses.
Collaborate with the OMSC team to create process efficiencies related to curriculum administration.
Lead all aspects of course support, including the following, Manage Course Materials for electronic distribution.
Use the learning management system (LMS) platform to organize the course, communicate with students, and post course materials.
Reserve appropriate space for course events.
Prepare final grades for submission.
Post and report grades to the Registrar’s Office.
Assist with recruiting small group facilitators.
Manage student attendance tracker system and reports.
Organize faculty meetings.
Prepare course evaluations for distribution.
Create student groups and assignment lists for course activities.
Manage the various software platforms (currently including OASIS, Canvas, ActivTracker, Qualtrics, and New Innovations) for each course.
Management includes maintaining student enrollments, scheduling events/courses; managing changes to scheduling and room reservations; entering objectives; entering curriculum mapping information; maintaining appropriate user access to the systems; and providing technical assistance to faculty and students.
Work with Offices of Online Education and Information Technology staff to implement educational sessions and organize online resources, including meeting students’ needs for approved accommodations.
Develop and maintain a thorough understanding of curricular goals, objectives, policies, and standards of performance for each course.
Regularly communicate with students regarding logistics and requirements of the course.
Provide primary support for the course director in matters relating to the course.
Represent the course director at committee meetings, including representing departmental activities, issues, and concerns.
Communicate committee decisions back to director.
Monitor the student formative and summative evaluation process and maintain complete and accurate student files.
Notify course director of any performance issues or discrepancies.
Maintain student records in a confidential manner Assist in preparation of materials and reports for the Student Assessment and Formational Committees meetings.
Participate in institutional, departmental, community, or national meetings as ongoing professional development, and remain informed about current academic trends.
Attend meetings as directed: currently OMSC meetings, Horizontal Strand Core Theme Leader meetings, TIME/Translational Science Course meetings, and Clerkship Coordinator meetings.
Assist with planning and implementing events (e.
g.
, curriculum retreats, Interprofessional Education (IPE) activities).
Proctor and administer National Board of Medical Examiners (NBME) shelf examinations or other required examinations in accordance with NBME requirements.
Recruit faculty/preceptors for course/clerkship teaching; prepare and collate faculty teaching evaluations and letters of gratitude for participation.
Develop and maintain thorough knowledge of the UME calendar and course offerings, including the key responsibilities of other offices (e.
g.
, Office of Medical Student Affairs, Registrar’s Office, Office of Online Education, Office of Information Technology).
Special Knowledge, Skills, & Abilities Demonstrated commitment to diversity and inclusion.
High level of professionalism.
Demonstrated ability to work independently and as part of a team.
Ability to use software systems to retrieve, maintain, and tabulate records of student performance for each course.
Collaborative and positive interpersonal skills.
Strong oral and written communication skill in order to interact diplomatically and tactfully with diverse groups of people, exchange information and produce written correspondence.
Demonstrated ability to work with diverse stakeholders, including administrative leadership, students, faculty, and staff.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to learn and work with several databases and software; computer savvy.
Excellent attention to detail.
Superior organization skills.
Demonstrated ability to carry out duties of a sensitive, confidential, and time-sensitive manner in a caring, empathetic, and ethical manner.
Must love working with students.
Evidence of excellent professional judgement, independent decision-making, and creative problem solving.
Ability to thrive in a goal-oriented, fast-paced environment, including the ability to be flexible in project execution.
Minimum Qualifications Bachelor's Degree.
Four years related administrative experience.
Additional education may substitute for required experience and additional experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications Experience in higher education.
Knowledge of UME.
Familiarity with Genes to Society curriculum.
Experience working with physicians and basic scientists.
Experience with OASIS, LMSs, Qualtrics, and New Innovations.
Classified Title: Medical Training Program Administrator Role/Level/Range: ACRP/03/MC Starting Salary Range: Min $47,500 - Max $83,300 Annually ($64,100 targeted; Commensurate with experience) Employee group: Full Time Schedule: 8:30 – 5:00 M-F (37.
5 hrs/week) Exempt Status: Exempt Location: School of Medicine Campus Department name: SOM Admin Medical School Curriculum Personnel area: School of Medicine Total Rewards The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting.
Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement.
More information can be found here: https://hr.
jhu.
edu/benefits-worklife/ Please refer to the job description above to see which forms of equivalency are permitted for this position.
If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.
Additional related experience may substitute for required education on the same basis.
For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check.
Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice.
A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University.
In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .
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