FLSA Classification: Non-Exempt Salaried
Essential Functions:
The Administrative Assistant coordinates the office operations to ensure efficiency and compliance with company policies.
The role is vital in working with clients to ensure requests are handled timely and providing exceptional customer service.
Other responsibilities and administrative duties include but are not limited to:
Managing phone calls for the office including upper management and incoming and outgoing correspondence
Greeting, welcoming, and assisting all visitors
Managing the client schedule for field staff by scheduling appointments, follow-ups, etc.
Preparing client invoices
Opening and Closing the Office
Retrieving emails and voicemails
Coordinating with counselors for any cancelations
Placing reminder/courtesy calls to confirm appointments w/clients
Scanning lab reports, gas receipts, maintenance records, and related medication documents
Managing the contact log for all client interactions such as rescheduling, same day cancels, no shows, and missed transportation etc.
Conducting outreach to new and current clients
Preparing and sorting all incoming and outgoing mail
Any other duties as assigned
Skills
Proven experience as an office administrator, office assistant or similar position
Effective written, oral communication skills and interpersonal abilities
Familiarity with office management procedures and basic accounting principles
Excellent knowledge of MS Office
Experience:
AA Degree or equivalent experience
Administrative: 1 years (Preferred)
Customer service: 1 years (Preferred)
Office administration: 1years (Preferred)
Administrative assistant: 1years (Preferred)
We are an equal opportunity employer and will consider all applications without regard to race, color, religion, ancestry or national origin, sex, age, marital status, sexual orientation, gender identity, disability, or genetic information.
Applicants with disabilities that require an accommodation or assistance a position, please call 443-539-0958 or email hr@btstservices.
com.
This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online.
Messages left for other purposes will not receive a response.
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