Grant Services Specialist III - Social Worker - Health Department

THIS IS A NON-CIVIL SERVICE POSITION OPENING DATE: 08/17/2023 CLOSING DATE: 11/17/2023 EXTENDED UNTIL 12/14/2023 CLASS DESCRIPTION A Grant Services Specialist III provides a wide variety of grant-funded paraprofessional administrative, programmatic and complex general support services work to an assigned City agency or program.
Work of this class involves no supervisory duties or responsibilities.
Incumbents receive general supervision from an administrative superior.
Employees in this class work a conventional workweek that may include evening and weekend hours.
Work is generally performed in an office or clinic where working conditions are normal.
Work generally requires minimal physical exertion.
TYPICAL EXAMPLES OF THE WORK The following examples illustrate the work performed in the grant-funded positions in the class.
Grant-funded positions may require some or all of these examples depending on the organization of work within the agency or the provisions of the grant.
This list is not inclusive.
A grant-funded position may require related duties not listed, if necessary to accomplish the work of the agency or the provisions of the grant.
In an assigned City agency or program, reviews, monitors and processes a wide variety of assigned client cases involving the provision of services to City residents; evaluates data, facts and information, comparing information to existing standards, drawing conclusions and recommending actions to ensure compliance of projects, proposals and studies with existing standards.
Provides direct professional social work services to older adults in Baltimore City.
Asses, evaluate, and monitor individual cases.
Assists in developing individual treatment/service plans designed to prevent or alleviate personal or environmental problems of clients.
Determines suitability of individuals for special programs.
Performs case management, prepares case histories, court documents and other reports, memos, and correspondence.
Maintains accurate records of client activities.
Participates in meetings.
With guidance from superiors, develops, implements, and recommends changes in program policies and procedures; interprets policies and procedures for others.
With others, may prepare and administer a program budget, developing budget recommendations and monitoring budget expenditures.
May, upon referral from hospitals, clinics and other agencies, identify, locate, contact and arrange home visits to ascertain the health status and home environment of clients diagnosed with medical conditions or problems or needing care; provides nutrition, lifestyle and behavior modification and health education literature, stresses importance of lifestyle and behavior modifications, medical appointments, tests and taking medicines at prescribed times; interviews and counsels family members of patients with communicable diseases; may arrange clinic visits for clients; may solicit specimen samples from clients so that follow-up laboratory tests can be performed; may refer clients to appropriate health and social service agencies when needed; may help client obtain needed services.
May maintain accurate, up-to-date and detailed client case records and files; ensures the confidentiality of clients’ case records and files.
May conduct post-case investigations and interviews to ascertain client’s well-being, progress or recidivism.
May participate with others in conducting educational and informational meetings, programs and public health fairs with the general public and targeted at-risk populations.
Evaluates program activities to determine program effectiveness and to ensure achievement of program objectives; reviews policies and procedures to assess effectiveness, makes recommendations for improvement and reports findings to superiors.
May coordinate program activities with other agencies and organizations explaining program services to and obtaining financial and other assistance from such agencies and organizations and providing assistance to them.
Operates a variety of standard office machines including personal computers and related standard software and hardware to compose, record, edit, store and revise correspondence, reports, statistical tables, forms and other materials.
Answers telephone calls and provides information regarding office functions, operations and procedures; gives information to or elicits information from the public to properly complete forms; screens forms to determine accuracy and completeness of information; answers unusual or complicated questions or complaints regarding work procedures or departmental or grant-funded programs, operations, services or functions.
Compiles complex reports, forms and summaries for superior, reviewing, interviewing and investigating a variety of sources to secure complete and accurate information.
Conducts studies, surveys and research projects and determines data collection procedures and forms, survey methodology, sampling criteria and data analysis techniques.
Coordinates program activities with City, State and Federal governmental officials May provide information and assistance to or gather information from non-English-speaking City residents including community groups, representatives of private organizations, health clinic clients and school children and their parents in executing forms or obtaining services in situations requiring unusual tact or approaches involving specific language proficiency and cultural sensitivities which differ from normal work procedures or situations; may provide specified non-English language and document interpretation services to City residents and clients; may provide specified non-English language and document interpretation services to City employees and officials.
Performs related work as required.
KNOWLEDGES, SKILLS AND ABILITIES Knowledge (where required) of public health services and practices.
Knowledge of interviewing and investigational techniques.
Knowledge (where required) of specified oral and written non-English language grammar, spelling and punctuation and associated cultural idioms, customs and norms.
Knowledge of the operation and capabilities of word processing and related equipment, hardware and software.
Knowledge of research techniques and methodology.
Knowledge of data collection techniques.
Knowledge of the procedures in conducting data and statistical studies.
Knowledge of the techniques of preparing data and statistical reports and developing forms for data and statistical studies.
Skill in maintaining confidential, accurate and detailed client case information and records.
Skill in conducting and processing multiple case assignments simultaneously.
Skill in motivating others to follow a designated regimen or course of action to effect behavior modifications.
Skill in coordinating responses from multiple public and private agencies, institutions and community resource organizations.
Skill (where required) in the operation of word processing and related equipment, hardware and software.
Skill (where required) in speaking, reading and writing a specified non-English language and interacting within associated cultural idioms, customs and norms.
Ability to establish and maintain effective liaisons with people of varied backgrounds, including clients, families, neighbors, government representatives and public and private community institutions, service providers and personnel.
Ability to promptly deal with emergency or crisis situations with calm, tact and dispatch.
Ability to deal courteously with other employees and the public, both in person and by telephone.
Ability to exercise sound judgment on a variety of complex matters guided by general business, professional or standard administrative instructions, processes and procedures.
Ability to locate and retrieve information from a variety of sources, to synthesize data and compile information in report form and to compose correspondence, narrative and statistical reports.
Ability to promote program activities.
Ability to communicate effectively, both orally and in writing.
Ability to provide direction and guidance to others.
MINIMUM QUALIFICATIONS Master's Degree in Social Work from a college or university accredited by the Council on Social Work Education.
Experience: Professional social work experience in a public or private agency LICENSES, REGISTRATIONS AND CERTIFICATES Candidates must be a Licensed Graduate Social Worker (LGSW), Licensed Certified Social Worker (LCSW) or a Licensed Certified Social Worker - Clinical (LCSW-C) certified by the Maryland State Board of Social Work Examiners.
COMPENSATION: Commensurate to education and experience NOTES: Those eligible who are under final consideration for appointment to some grant-funded positions in this class may be required to authorize the release of criminal conviction information.
Those eligibles who are under final consideration for appointment to some grant-funded positions in this class may be required to possess at the time of hiring a valid Maryland Class C Commercial driver's license, or an equivalent out-of-state driver's license acceptable to the Office of Risk Management and maintain same as a condition of continued employment.
Those eligibles who are under final consideration for appointment to some grant-funded positions in this class may be required to possess and maintain, in addition to fluency in English, fluency in reading, writing, speaking and translating English into a non-English language as a condition of continued employment.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER